Ardgowan Medical Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Comments and complaints

Please put any you may have in writing to Mrs Angela Owens, Practice Manager. If there are any problems, we cannot help unless we know about them. The practice has ... [continue] Comments and complaints

How to register

Please note that we are not accepting any New Patient Registrations until further notice. Please contact reception who will advise you on how to register with a GP.

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient records

In order to provide care for you we are obliged to keep records.  This is increasingly done using computers.  The practice complies with the Data Protection Act 1998 and other ... [continue] Patient records

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014